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Web Portal Alert

Independence Day Holiday Office Closure
In conjunction with the State offices, the EDS offices, including the Recipient and Provider Call Centers (including Pharmacy), will be closed Friday (7/3/2009) in observance of the Independence Day holiday. EDS will resume normal business hours on Monday (7/6/2009).

Known Issues List
Please review the Implementation Update Information Sheet (Updated 6/26/2009) for details regarding known issues related to the new MMIS.

Web Portal Overview

Florida Medicaid's Web Portal solution provides communication, data exchange, and self-service tools to the provider community. The Web Portal consists of both public and secure areas (Web pages requiring a username and password). The public area contains general information, such as program awareness, notices, and forms.

Secure Area

You can now apply to be a Medicaid provider online using the provider enrollment wizard and track your application through the process. Once you are enrolled in Medicaid, you can access your personal information using your provider number and PIN (personal identification number).

You can:
  • Update information on your provider number;
  • Download a form to update address information;
  • Perform eligibility verification;
  • Request and track prior authorization and referrals;
  • Submit and track claims;
  • Access alerts and notices; and
  • Receive Medicaid policy updates.
Training

Providers can view contact information, training schedules, and training locations using the Area Office contact page. Providers can also receive training using computer based training courses.
  
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