Enrollment Status

Providers

Enrollment Status

This page provides a status for enrollment applications submitted to HP. An Application Tracking Number (ATN) and Business or Last Name (as submitted on the application) are required to retrieve the status of the application.

The following is a definition for the different Status categories and expected time frame for each Status:

Application Status Codes	Definition	Timeframe
Accepted	Used for all application types regardless of source (paper, Web) or destination (workflow or manually routed through the work queues). Basic application information and documents verified. Active enrollment process.	Maximum 5 business days.
Awaiting Initial Info	Used for Web Portal applications; provider submits required documents.	Awaiting provider submittal.
Application RTP	Used for all application types, regardless of source, to communicate deficiencies to providers.	Awaiting provider resubmittal.
Closed	This application has been closed due to inactivity. If enrollment is necessary a new application is required.
Denied	Used for all application types, regardless of source or destination. Enrollment denied per AHCA. Per instruction of denial, may submit new application.	Post processing timeframe; requires MCM Review.
Enrolled	Used for all application types, regardless of source or destination. Application approved.	Minimum 9 days; may be longer based on application review/approval path
FDLE	Used to indicate that the Fingerprint Cards for the application have been submitted to FDLE.	Maximum 30 calendar days.
In process	Used for all application types, regardless of source (paper, Web) or destination (workflow or manually routed through the work queues). Entered and placed in queue. Active enrollment process.	Maximum 5 business days.
MCM Review	Used to indicate the application has been sent to the Agency for Health Care Review for review.	Varies depending upon the agencies workload and if a site visit is required.
Not Submitted	Used for Web Portal applications that timed out due to no provider response. Provider did not submit initial/additional documents timely. Workflow sends notification to Unit Lead/Supervisor for action.	Exceeds maximum 5 business days.
Outreach	Used to assist providers when additional information is needed to complete an application.	Maximum 10 business days.
QC	Used to indicate the application is being reviewed for quality.	Maximum 2 business day.
Received	Used to indicate that the Provider Enrollment department has received the application.	Maximum 2 business day.
Submit	Used for all application types regardless of source (paper, Web) or destination (workflow or manually routed through the work queues). Used to engage workflow. Active enrollment process.	Within 5 business day rule.
System Converted	Existing provider application/file converted from previous fiscal agent. Application started or approved while in process at previous fiscal agent.
Under Review	Allows the Provider Enrollment panels to be utilized when the provider's data on the Web Portal needs to be reviewed. Issue transferring data from Web Portal to FMMIS interchange.	Maximum 5 business days.
Verification	Used to validate the scanned images of the application are legible.	Maximum 2 business days.
Workflow Suspense	Used for applications that timed out due to no response. Processor did not acquire task in a timely manner. Workflow sends notification to Unit Lead/Supervisor for action.	Exceeds maximum 5 business days.

»	Enrollment Tracking Search

ATN* ATN*

Business OR Last Name* Business OR Last Name*

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Providers

Enrollment Tracking Search